Cancellations and Modifications
As a small family business, we ask that guests commit to their bookings as much as they can. If you must cancel or modify your booking, please let us know as soon as possible so that we have time to re-advertise the room.
Cancellations and modifications are free up to 1 month before the check-in date.
Cancellations and modifications made between 15-30 days before the check-in date will incur a 50% penalty fee for the full booking amount.
Cancellations and modifications made within 14 days before the check-in date will incur a 100% penalty fee for the full booking amount.
If you're unsure about cancelling, modification and penalty fees or you have any questions at all, please don't hesitate to contact us directly.
Check-in and Check-out
Where possible, we always try to give our guests free early check-in or late check-out so that they can make the most of their stay at Tai'inu. However, sometimes we must stick to our default check-in and check-out times:
Check-in: 3pm - 8pm
Check-out: 8am - 10am
House Rules
- Smoking is prohibited
- Parties and events are not permitted
- Pets are not permitted
- Overnight guests are not permitted without hosts' approval
- We ask you refrain from wearing shoes in the bungalow
- Our property is adults only
- Maximum guests per room is 2 adults and there are no extra cots or beds
- The age requirement to check in is 18
Payment
We prefer payment in cash on arrival as there are less bank fees involved for everyone! However, we do accept other methods of payment including credit/debit cards, bank transfers and international telegraphic transfers. Please contact us if you wish to pay via cash/bank transfer/ITT.
The following cards are accepted by Tai'inu Bungalows, albeit we do reserve the right to hold an amount before to arrival:
- Visa
- Mastercard
- Cirrus
- Union Pay
- Plus
- JCB
Do keep in mind that paying by card will incur a 3.5% surcharge. We encourage you to make payment in cash on arrival to avoid these fees. Contact us directly if you have any queries.
Transfers
Airport transfers are free when you stay at Tai'inu Bungalows. Guests are asked to provide their departure and arrival times as soon as possible which not only helps with our own planning but can help determine whether early check-in and late check-out is possible.
If transferring from another accommodation to/from Tai'inu, it is up to our staff to determine in each case if free transfers are possible. In this case, ransfer times will conicide with our default check-in and check-out times. To know more about this or to find out if free transfers are applicable in your case, please contact us.